Patriot Payroll
About Patriot Payroll
Patriot Payroll pricing
Patriot Payroll does not have a free version but does offer a free trial. Patriot Payroll paid version starts at US$17.00/month.
Patriot Payroll Reviews
Feature rating
All Patriot Payroll Reviews
- Industry: Construction
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
My payroll experence
I have no complaints and I'm very happy with the payroll software and the professionalism that is provided. I love it and have recommended this to every business person that I know.
Pros
The simplicity of the software is so user-friendly. Also, if you do have a question you can call and speak with a professional and get patient and competent help and you don't have to strain to try to understand through a thick accent as to what is being said.
Cons
If you don't have anything nice to say, say nothing at all.
- Industry: Accounting
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Simple and accurate payroll
Painless, the payroll processing has been as simple as you can ask for, I have not experience any problems and I was assisted with all the questions that I had.
Pros
Ease of use and setup. The customer service team is extremely helpful even for the simple questions. I love the simplicity of the integrated timecard program, it make the processing even easier.
Cons
The only complaint I have is when there is a change on one person and it is found after the hours have been entered for everyone and you have to start over to make that change.
Alternatives Considered
GustoReasons for Choosing Patriot Payroll
wanted online at a reasonable price that was simple to use.Switched From
QuickBooks DesktopReasons for Switching to Patriot Payroll
discounted price for an accountant user and ease of use.- Industry: Utilities
- Company size: 2–10 Employees
- Used Monthly for Free Trial
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Review Source
Using Patriot Software
We are just completing our 3rd month, but so far it has been mostly seamless and have only needed a little help from an accountant to set it up correctly. It is getting easier each month.
Pros
Patriot Software cost less than our previous payroll company and for the most part is much easier to use.
Cons
At first it was a little hard to get set up, maybe only because I did the onboarding myself instead of utilizing the option for them to do it.
Also, it is a little frustrating to have to submit payroll 5 days ahead of time, but this is partially our choice of how we run our payroll cycles.
Alternatives Considered
RUN Powered by ADPReasons for Choosing Patriot Payroll
Price and to reduce errors. We are handling this ourselves now.Switched From
PreciselyReasons for Switching to Patriot Payroll
They were not able to report things the way we needed them to, and they are very pushy and aggressive.- Industry: Accounting
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Worth the Switch
It's been a fantastic experience. I moved my entire payroll business over at the beginning of the year. It was a lot of work, but now that it's done, the process is seamless. I would work with their Customer Service team any day of the week. They're the best I've worked with in any industry, honestly.
Pros
Their customer service. Hands down the best I've worked with anywhere. They genuinely listen to my concerns and ask questions that tell me they want to provide what I need. And I like that they're always looking for input to make an even better product.
Cons
Switching from QB Desktop was a struggle. QB is the gold standard as their product is incredibly easy to use, but their prices are driving people away. So, it wasn't really a Patriot issue, more of my own as I learned a new system.
Alternatives Considered
GustoReasons for Choosing Patriot Payroll
QB is pricing accountants out of their products. They've made it impractical for me to serve my smaller clients and still make a living.Switched From
QuickBooks EnterpriseReasons for Switching to Patriot Payroll
Ease of use, price, and referrals from other accountants.- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Time keeping and Payroll done the right way.
Easy to use very very affordable in my book. They have a lot of tools payroll, taxes, time allotment and amazing customer service. It is great for a small business and makes the HR guys job much more manageable. Id recommend these guys Everytime.
Pros
It's easy use and integrate able software use of web browsers makes it easy to use everyone can use it anywhere
Cons
If an employee was on the move it could be harder to track times and locations also entering all employees info was time consuming but with all the other tools and help with the integration and amazing customer service walking us through made it overall enjoyable.
Alternatives Considered
GustoReasons for Switching to Patriot Payroll
The price and the customer service as well as customer reviews made them the first choice- Industry: Utilities
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Payroll made easy!
Patriot payroll is easy to use, easy to update and all of that makes me a very happy camper.
Pros
Easy to set up and understand. I've added employees and subcontractors really easily!
Cons
Getting State approvals for third party.
Alternatives Considered
QuickBooks OnlineReasons for Switching to Patriot Payroll
Quick books is too expensive and a little intimidating.- Industry: Accounting
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
So fast and easy!
Pros
I love how simple it is, and that it makes it easy to make sure my taxes are paid on time without hurting my business
Cons
I don't think I have any complaints about patriot payroll.
Alternatives Considered
GustoReasons for Choosing Patriot Payroll
Quickbooks was not filing or paying the taxes automatically.Switched From
QuickBooks OnlineReasons for Switching to Patriot Payroll
Gusto doesn't require a lot of the payroll tax forms that patriot does.- Industry: Computer Software
- Company size: 2–10 Employees
- Used Monthly for Free Trial
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Review Source
Solid Product with Great Customer Service
It took a fair amount of work to move everything over from our old system, but customer support was always very friendly and easy to get a hold of when I needed them.
Pros
I like that their customer service is so friendly and easy to get a hold of. Payroll is easy to run once everything is set up. Our state payroll taxes are complicated and Patriot seems to handle them particularly well.
Cons
The 4-day direct deposit lead time is a little difficult to get used to, especially after using a different program with 2-day direct deposit for 11 years. It can definitely have a bigger impact on our cash-flow. I do wish some of the payroll reports were in the same area as where you run payroll so that I don't have to jump back and forth to get all the information for 941 deposits.
Reasons for Choosing Patriot Payroll
Quickbooks costs have skyrocketed in recent years. As a small business we need an affordable solution.Switched From
QuickBooks DesktopReasons for Switching to Patriot Payroll
Patriot was much more affordable and easier to run.- Industry: Real Estate
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
YOU'LL LOVE IT
After a short learning curve, it is a valuable tool with helpful staff when I am stuck or have a question.
Pros
It's very easy to submit hours, deductions, benefits, etc. I love all the reports I can obtain.
Cons
I was confused at first that Payroll and Accounting were under the same umbrella but two different services you purchase; I had only purchase payroll at first and about a year later added accounting services. Navigating the sidebars and menu bar should be easier.
- Industry: Design
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Patriot Payroll Review
Great and very easy to use. Easy to get hold of customer service every time I have a question.
Pros
Easy to learn and use. You can just simply log in and easy to navigate.
Cons
The bad experience with Silicon Valley Bank where our payroll was held up for a few days.
Alternatives Considered
ADP Workforce NowReasons for Switching to Patriot Payroll
Due to reviews, I heard on ads and researching online including radio ads.- Industry: Hospitality
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Positive about Patriot!
Extremely positive! I always talk to a person within the first 5 minutes of making a call for assistance. I cannot think of a call I've made over the year and 1/2 of using Patriot that my question or situation was not resolved by the end of the phone call. That has not been the case with another payroll company I was using previous to Patriot.
Pros
I am most thankful to have a smaller payroll company to be working with that really seems to care about customer service and helping their clientele when starting out using Patriot and over the year that I have used them. They are friendly, knowledgeable and helpful every time I have called. I have spent hours on the phone with another much larger company without resolution to problems I was having. I dreaded having to call the previous company knowing I would be on hold for long periods of time and perhaps not get my issue resolved. Patriot gets me to the right person to talk to without long hold times and any question gets answered by the end of the call.
Cons
During the initial use time - first few payroll processing - there is a longer time of processing for payroll. That is a necessary & understandable caution on their end when dealing with a new business. It was a bit challenging, but is only for the first few payroll processing times. It is a minimal inconvenience to have a better company to deal with when questions arise.
- Industry: Law Practice
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Payroll Made Easy
Overall, I am very happy with Patriot Softwsre and the cost is reasonable and fair for the service provided. Further, it can be a significant saving for a small business owner who normally relegates the responsibility to a bookkeeper or CPA.
Pros
It is generally simple to use once a standard routeen is established. Coming from a system where I calculated it manually and did my own 941, 940, and state reporting, it was a godsend. I also very much appreciate the support when i did have problems in the past. Very responsive and when by phone, not in broken English.
Cons
Setting up employee advances and repayments is not easy and often is incorrect. It makes helping employees more difficult and has resulted in overdeductions and underdeductions.
Reasons for Switching to Patriot Payroll
The others were more expensive and required additional software in addition to the payroll.- Industry: Individual & Family Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Love it! Very user-friendly
Very simple. I have used other payroll services that were much more complex. I love using it.
Pros
It's Simplicity! Very user-friendly. Good support resources as well.
Cons
I would like to receive a notice when my tax reports have been uploaded to the site each quarter.
I would've also liked more help with the initial setup of my company.
Reasons for Choosing Patriot Payroll
Cost, complexity of their product. We only have a handful of employees and didn't need much of what they offered.Switched From
ProliantReasons for Switching to Patriot Payroll
Simplicity. You cut all the bells and whistles I don't need. Cost was important for management, as well.- Industry: Civic & Social Organisation
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Excellent Payroll Service
We are pleased with Patriot and have every intention of staying with them for our payroll and HR services. We are considering moving from QBO to Patriot for our accounting as well.
Pros
We love using Patriot. It is simple enough for anyone to use for processing payroll and customer support has been very good in helping to answer questions at any time.
Cons
We had an issue with amounts rounding up when an employee is using sick leave resulting in the gross pay being a cent over what it actually is. Although this seems trivial, it does matter for accounting records.
Alternatives Considered
GustoReasons for Choosing Patriot Payroll
QBO is very expensive and rather difficult to use.Reasons for Switching to Patriot Payroll
Our accountant suggested it because they use it and said it is simple, accurate and inexpensive- Industry: Utilities
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Patriot Rocks!
Despite the direct deposit failure, I love Patriot! They have been wonderful and the system is so easy to use. I can navigate quickly. Payroll used to take 2 hours for my 17 employees, now I am done in 30 minutes and that includes putting their check stubs in envelopes!
Pros
The customer service is the best. Very informative, nice and patient.
Cons
I know it was out of Patriots control but the worst thing that has happened was when the direct deposit failed and our employees did not get their pay. I wish there was a feature to choose the bank you want the direct deposits to go through.
- Industry: Nonprofit Organisation Management
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Patriot has been a great decision for us
Pros
The software is easy to use to run payroll and also easy to adjust employee information. The customer service is also excellent. Every time I have emailed an issue, they have an answer within 24 hours, often same day.
Cons
I don't really have any negatives. The software has worked well and we haven't had any issues thus far.
Alternatives Considered
QuickBooks OnlineReasons for Switching to Patriot Payroll
We were drawn to the fact the Patriot was less expensive than Quickbooks Online. We use QB for our financials, so considered their payroll feature. But we found that Patriot data was easily pulled in by QB and with the cheaper price, it was a better option for a non-profit. We are very happy with our decision.- Industry: Accounting
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Great Company & Products
A GREAT EXPERIENCE! Easy, can process payroll from anywhere, customer service is top notch!
Pros
The ease of setting up a company and employees was great. It's very easy to process a payroll and if there are any issues, the customer service team is very responsive! The cost of using Patriot is way more affordable than the prior company we were using. Never have regretted the change!
Cons
I haven't found anything that I don't like other than having a quick way to send reports to CPA. Not an issue, just print reports.
Alternatives Considered
Sage AccountingReasons for Choosing Patriot Payroll
The cost!!! The price of this software is so much more affordable than Quickbooks and these days, money is everything.Switched From
QuickBooks DesktopReasons for Switching to Patriot Payroll
Affordability and ease. The customer service team was very helpful in answering all of my questions immediately and I didn't have to wait around for someone to get back to me.- Industry: Construction
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Simple Payroll software
Love it, Highly recommend to any small business owner who wants to keep track of his or her own payroll, Once setup anyone could run the payroll service if needed
Pros
Quick and Easy to learn and set up.
For someone who does not like to give up control this software lets me keep control of payroll with no worries
Cons
Setting up Vacation time has been a little tricky
Sometimes i vary this policy a bit and hard to keep the service and actual time off correct.
Reasons for Choosing Patriot Payroll
QuickBooks Customer service stunk, was switching to QB online and decided to try something else, looked around and found Patriot to be the best and in my budget. Tried a couple other at the same time and Patriot was the easiest to pick up and did all i needed it to do.Switched From
QuickBooks EnterpriseReasons for Switching to Patriot Payroll
It offered what i wanted, was affordable other products wanted more control of my books besides payroll- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Switch now to Patriots
My overall experience has been that Patriots is an easy system to learn and questions can be answered in a timely manner.
Pros
I enjoy that it is user friendly and easy to add a new employee.
Cons
I wish that it had GPS tracking on employees for their location when clocking in.
- Industry: Alternative Medicine
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Patriot Payroll is a must!
As a small business owner, who handles the onboarding and payroll of employees, Patriot Payroll has made this transition so seamless and my decreased a lot of stress.
Pros
I Have been in business for over 20 years and wished I would have switched to Patriot payroll much sooner! It is so user friendly and the customer support, if needed, are very knowledgeable and friendly. I will NEVER change back to ADP or Paychex.
Cons
I can't think of anything negative to say. It has truly made my life, as a small business owner easier.
Alternatives Considered
GustoReasons for Choosing Patriot Payroll
The customer support was terrible and they didn't help if there was a problem.Switched From
RUN Powered by ADPReasons for Switching to Patriot Payroll
My husband heard an ad on the radio and he suggested I try it.- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
The best value in payroll services
I have used Patriot in different settings for over 5 years, and have had no issues. They are the best bang for the buck in payroll processing, and while other companies are outsourcing their customer service (making it essentially worthless), Patriot keeps it US-based, which makes getting help a breeze.
Pros
The best things about Patriot are (1) the customer service - always pleasant and get our answers easily, (2) the price - it really can't be beat for full service payroll, and (3) ease of use - their web portal is very easy to use and navigate.
Cons
I do wish there was an actual app for mobile phones to more easily run payroll that way. Going through a browser on a phone can sometimes be clunky. I would like to see more options for customizable payroll reports.
Reasons for Choosing Patriot Payroll
Better price, better functionality.Switched From
OnPayReasons for Switching to Patriot Payroll
Better pricing, didn't have a bunch of features we don't need.- Industry: Accounting
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Using Patriot as my full service Payroll for clients
I have used Gusto, OnPay, and QuickBooks payroll services before finding Patriot. The easy interface, 2-day processing, reliable tax filing, and excellent customer service has kept me a happy customer for 3 years and counting.
Pros
Price allows me to offer reliable service to clients while making money on my labor.
Cons
The integration to QuickBooks is not exact, but that may be a QuickBooks limitation.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
It's got it all
Pros
Patriot payroll has been my the best it offers everything needed. To efficiently run payroll on a budget
Cons
It just doesn't have the integrations like it's competition
- Industry: Insurance
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Patriot Software is a wonderful payroll option
We have had a wonderful experience with Patriot Payroll and recommend it to others who are looking for a payroll processing company. It is so easy to run payroll.
Pros
I loved that setting up our payroll was easy, and any time I had questions throughout the process, the customer support, which is based in the USA, was able to quickly assist me.
Cons
I haven't really found anything I don't like about the software yet.
- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Patriot taxes is perfect for small businesses
I have used it since 2021 for my small business. You can schedule employees, keep track payroll and get ready for tax seasons with no fuss or stress.
Pros
It is easy to use and it has a clean design.
Cons
Setting up the direct deposit was difficult as there was a glitch that kept running me in circles, but that was back in 2021when I set it up so it probably has been fixed.