Patriot Payroll

4.8
Overall rating
Reviews

4.8
Overall rating
Reviews

About Patriot Payroll

One of the standout features of Patriot Software's payroll solution is the ability to support multiple pay rates, enabling businesses to cater to various compensation structures within their organization easily. Additionally, the free employee portal provided by the software enhances employee engagement and self-service capabilities, empowering staff to access their payroll information conveniently. The software also offers the option for electronic or printable W-2s, simplifying tax reporting processes for both employees and businesses. Moreover, Patriot Software allows users to seamlessly pay contractors within the same payroll system, streamlining payment processes and ensuring accurate record-keeping. The free contractor portal offered by the software enhances the contractor experience and simplifies communication and payment processes between businesses and external contractors. With support for all pay frequencies, businesses can customize their payroll scheduling to align with their specific needs and requirements easily. The software's on-the-fly pay rate changes feature provides flexibility for businesses to adapt to changing circumstances and make necessary adjustments in real-time. Additionally, customizable hours, money, and deductions allow for tailored payroll processing, catering to unique business requirements and ensuring accuracy in payroll calculations. The time-off accruals feature simplifies leave management processes, allowing businesses to track and manage employee absences effectively. For tax-related tasks, Patriot Software offers optional 1099 e-Filing, facilitating easy and efficient filing for contractors. The software's comprehensive payroll reports provide valuable insights into payroll data, enabling businesses to gain a deeper understanding of their financials and make informed decisions. With support for departments and multiple locations, Patriot Software ensures that businesses can manage payroll across various organizational units seamlessly. Furthermore, businesses can add unlimited users with permissions, allowing for secure access and collaboration within the system. The Net to Gross Payroll tool simplifies gross pay calculations based on net pay amounts, enhancing accuracy in payroll processing. The software's mobile-friendly design ensures that users can access and manage payroll tasks on the go, increasing efficiency and flexibility in payroll management. Patriot Software also offers integration with accounting software, time and attendance systems, and HR solutions, providing a holistic approach to managing various aspects of business operations. The HR integration feature and HR Center further enhance the software's capabilities by centralizing HR tasks and information in one convenient platform. With free USA-based software support and payroll setup assistance, businesses can rely on Patriot Software for continuous guidance and assistance. Moreover, Patriot Software offers free integration with 401(k) plans and workers' compensation processes, simplifying benefits administration and ensuring compliance with regulations. The software's commitment to filing and depositing federal, state, and local payroll taxes, as well as year-end payroll tax filings at no additional fees, alleviates the burden of tax-related tasks for businesses.
Patriot Payroll Software - Patriot Payroll
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Patriot Payroll Software - Patriot Payroll
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Patriot Payroll Software - Patriot Payroll
Printing Options
Patriot Payroll Software - Patriot Payroll
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Patriot Payroll Software - Patriot Payroll
Financial Details Reporting
Patriot Payroll video
Patriot Payroll Software - Patriot Payroll
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Patriot Payroll Software - Patriot Payroll
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Patriot Payroll Software - Patriot Payroll
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Patriot Payroll Software - Patriot Payroll
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Patriot Payroll Software - Patriot Payroll
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Patriot Payroll pricing

Patriot Payroll does not have a free version but does offer a free trial. Patriot Payroll paid version starts at US$17.00/month.

Starting Price:
US$17.00/month
Free Version:
No
Free trial:
Yes

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Patriot Payroll Reviews

Overall rating

4.8
Write a Review!

Feature rating

Value for Money
4.8
Functionality
4.7
Ease of Use
4.7
Customer Support
4.8

All Patriot Payroll Reviews

Filter by:
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3,519 reviews
Daphne
Daphne
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 9/01/2024

My payroll experence

I have no complaints and I'm very happy with the payroll software and the professionalism that is provided. I love it and have recommended this to every business person that I know.

Pros

The simplicity of the software is so user-friendly. Also, if you do have a question you can call and speak with a professional and get patient and competent help and you don't have to strain to try to understand through a thick accent as to what is being said.

Cons

If you don't have anything nice to say, say nothing at all.

shannel
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4.0
Reviewed on 19/12/2024

Simple and accurate payroll

Painless, the payroll processing has been as simple as you can ask for, I have not experience any problems and I was assisted with all the questions that I had.

Pros

Ease of use and setup. The customer service team is extremely helpful even for the simple questions. I love the simplicity of the integrated timecard program, it make the processing even easier.

Cons

The only complaint I have is when there is a change on one person and it is found after the hours have been entered for everyone and you have to start over to make that change.

Alternatives Considered

Gusto

Reasons for Choosing Patriot Payroll

wanted online at a reasonable price that was simple to use.

Switched From

QuickBooks Desktop

Reasons for Switching to Patriot Payroll

discounted price for an accountant user and ease of use.
Betty
  • Industry: Utilities
  • Company size: 2–10 Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
4

3.0
Reviewed on 4/04/2024

Using Patriot Software

We are just completing our 3rd month, but so far it has been mostly seamless and have only needed a little help from an accountant to set it up correctly. It is getting easier each month.

Pros

Patriot Software cost less than our previous payroll company and for the most part is much easier to use.

Cons

At first it was a little hard to get set up, maybe only because I did the onboarding myself instead of utilizing the option for them to do it.

Also, it is a little frustrating to have to submit payroll 5 days ahead of time, but this is partially our choice of how we run our payroll cycles.

Alternatives Considered

RUN Powered by ADP

Reasons for Choosing Patriot Payroll

Price and to reduce errors. We are handling this ourselves now.

Switched From

Precisely

Reasons for Switching to Patriot Payroll

They were not able to report things the way we needed them to, and they are very pushy and aggressive.
Jennifer
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 26/09/2024

Worth the Switch

It's been a fantastic experience. I moved my entire payroll business over at the beginning of the year. It was a lot of work, but now that it's done, the process is seamless. I would work with their Customer Service team any day of the week. They're the best I've worked with in any industry, honestly.

Pros

Their customer service. Hands down the best I've worked with anywhere. They genuinely listen to my concerns and ask questions that tell me they want to provide what I need. And I like that they're always looking for input to make an even better product.

Cons

Switching from QB Desktop was a struggle. QB is the gold standard as their product is incredibly easy to use, but their prices are driving people away. So, it wasn't really a Patriot issue, more of my own as I learned a new system.

Alternatives Considered

Gusto

Reasons for Choosing Patriot Payroll

QB is pricing accountants out of their products. They've made it impractical for me to serve my smaller clients and still make a living.

Switched From

QuickBooks Enterprise

Reasons for Switching to Patriot Payroll

Ease of use, price, and referrals from other accountants.
Howard
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 20/11/2024

Time keeping and Payroll done the right way.

Easy to use very very affordable in my book. They have a lot of tools payroll, taxes, time allotment and amazing customer service. It is great for a small business and makes the HR guys job much more manageable. Id recommend these guys Everytime.

Pros

It's easy use and integrate able software use of web browsers makes it easy to use everyone can use it anywhere

Cons

If an employee was on the move it could be harder to track times and locations also entering all employees info was time consuming but with all the other tools and help with the integration and amazing customer service walking us through made it overall enjoyable.

Alternatives Considered

Gusto

Reasons for Switching to Patriot Payroll

The price and the customer service as well as customer reviews made them the first choice
Candy
  • Industry: Utilities
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 17/12/2024

Payroll made easy!

Patriot payroll is easy to use, easy to update and all of that makes me a very happy camper.

Pros

Easy to set up and understand. I've added employees and subcontractors really easily!

Cons

Getting State approvals for third party.

Alternatives Considered

QuickBooks Online

Reasons for Switching to Patriot Payroll

Quick books is too expensive and a little intimidating.
Bethany
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 17/12/2024

So fast and easy!

Pros

I love how simple it is, and that it makes it easy to make sure my taxes are paid on time without hurting my business

Cons

I don't think I have any complaints about patriot payroll.

Alternatives Considered

Gusto

Reasons for Choosing Patriot Payroll

Quickbooks was not filing or paying the taxes automatically.

Switched From

QuickBooks Online

Reasons for Switching to Patriot Payroll

Gusto doesn't require a lot of the payroll tax forms that patriot does.
Alyssa
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4.0
Reviewed on 18/12/2024

Solid Product with Great Customer Service

It took a fair amount of work to move everything over from our old system, but customer support was always very friendly and easy to get a hold of when I needed them.

Pros

I like that their customer service is so friendly and easy to get a hold of. Payroll is easy to run once everything is set up. Our state payroll taxes are complicated and Patriot seems to handle them particularly well.

Cons

The 4-day direct deposit lead time is a little difficult to get used to, especially after using a different program with 2-day direct deposit for 11 years. It can definitely have a bigger impact on our cash-flow. I do wish some of the payroll reports were in the same area as where you run payroll so that I don't have to jump back and forth to get all the information for 941 deposits.

Reasons for Choosing Patriot Payroll

Quickbooks costs have skyrocketed in recent years. As a small business we need an affordable solution.

Switched From

QuickBooks Desktop

Reasons for Switching to Patriot Payroll

Patriot was much more affordable and easier to run.
Sandie
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 5/12/2024

YOU'LL LOVE IT

After a short learning curve, it is a valuable tool with helpful staff when I am stuck or have a question.

Pros

It's very easy to submit hours, deductions, benefits, etc. I love all the reports I can obtain.

Cons

I was confused at first that Payroll and Accounting were under the same umbrella but two different services you purchase; I had only purchase payroll at first and about a year later added accounting services. Navigating the sidebars and menu bar should be easier.

ARMAND
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 7/11/2024

Patriot Payroll Review

Great and very easy to use. Easy to get hold of customer service every time I have a question.

Pros

Easy to learn and use. You can just simply log in and easy to navigate.

Cons

The bad experience with Silicon Valley Bank where our payroll was held up for a few days.

Alternatives Considered

ADP Workforce Now

Reasons for Switching to Patriot Payroll

Due to reviews, I heard on ads and researching online including radio ads.
Ellen
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5.0
Reviewed on 1/05/2024

Positive about Patriot!

Extremely positive! I always talk to a person within the first 5 minutes of making a call for assistance. I cannot think of a call I've made over the year and 1/2 of using Patriot that my question or situation was not resolved by the end of the phone call. That has not been the case with another payroll company I was using previous to Patriot.

Pros

I am most thankful to have a smaller payroll company to be working with that really seems to care about customer service and helping their clientele when starting out using Patriot and over the year that I have used them. They are friendly, knowledgeable and helpful every time I have called. I have spent hours on the phone with another much larger company without resolution to problems I was having. I dreaded having to call the previous company knowing I would be on hold for long periods of time and perhaps not get my issue resolved. Patriot gets me to the right person to talk to without long hold times and any question gets answered by the end of the call.

Cons

During the initial use time - first few payroll processing - there is a longer time of processing for payroll. That is a necessary & understandable caution on their end when dealing with a new business. It was a bit challenging, but is only for the first few payroll processing times. It is a minimal inconvenience to have a better company to deal with when questions arise.

Richard
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 4/07/2024

Payroll Made Easy

Overall, I am very happy with Patriot Softwsre and the cost is reasonable and fair for the service provided. Further, it can be a significant saving for a small business owner who normally relegates the responsibility to a bookkeeper or CPA.

Pros

It is generally simple to use once a standard routeen is established. Coming from a system where I calculated it manually and did my own 941, 940, and state reporting, it was a godsend. I also very much appreciate the support when i did have problems in the past. Very responsive and when by phone, not in broken English.

Cons

Setting up employee advances and repayments is not easy and often is incorrect. It makes helping employees more difficult and has resulted in overdeductions and underdeductions.

Alternatives Considered

QuickBooks Payroll and SurePayroll

Reasons for Switching to Patriot Payroll

The others were more expensive and required additional software in addition to the payroll.
Joni
  • Industry: Individual & Family Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 2/07/2024

Love it! Very user-friendly

Very simple. I have used other payroll services that were much more complex. I love using it.

Pros

It's Simplicity! Very user-friendly. Good support resources as well.

Cons

I would like to receive a notice when my tax reports have been uploaded to the site each quarter.

I would've also liked more help with the initial setup of my company.

Alternatives Considered

QuickBooks Time and ADP Workforce Now

Reasons for Choosing Patriot Payroll

Cost, complexity of their product. We only have a handful of employees and didn't need much of what they offered.

Switched From

Proliant

Reasons for Switching to Patriot Payroll

Simplicity. You cut all the bells and whistles I don't need. Cost was important for management, as well.
Natalie
  • Industry: Civic & Social Organisation
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

4.0
Reviewed on 26/09/2024

Excellent Payroll Service

We are pleased with Patriot and have every intention of staying with them for our payroll and HR services. We are considering moving from QBO to Patriot for our accounting as well.

Pros

We love using Patriot. It is simple enough for anyone to use for processing payroll and customer support has been very good in helping to answer questions at any time.

Cons

We had an issue with amounts rounding up when an employee is using sick leave resulting in the gross pay being a cent over what it actually is. Although this seems trivial, it does matter for accounting records.

Alternatives Considered

Gusto

Reasons for Choosing Patriot Payroll

QBO is very expensive and rather difficult to use.

Reasons for Switching to Patriot Payroll

Our accountant suggested it because they use it and said it is simple, accurate and inexpensive
Jennifer
  • Industry: Utilities
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 23/07/2024

Patriot Rocks!

Despite the direct deposit failure, I love Patriot! They have been wonderful and the system is so easy to use. I can navigate quickly. Payroll used to take 2 hours for my 17 employees, now I am done in 30 minutes and that includes putting their check stubs in envelopes!

Pros

The customer service is the best. Very informative, nice and patient.

Cons

I know it was out of Patriots control but the worst thing that has happened was when the direct deposit failed and our employees did not get their pay. I wish there was a feature to choose the bank you want the direct deposits to go through.

Verified Reviewer
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 19/01/2024

Patriot has been a great decision for us

Pros

The software is easy to use to run payroll and also easy to adjust employee information. The customer service is also excellent. Every time I have emailed an issue, they have an answer within 24 hours, often same day.

Cons

I don't really have any negatives. The software has worked well and we haven't had any issues thus far.

Alternatives Considered

QuickBooks Online

Reasons for Switching to Patriot Payroll

We were drawn to the fact the Patriot was less expensive than Quickbooks Online. We use QB for our financials, so considered their payroll feature. But we found that Patriot data was easily pulled in by QB and with the cheaper price, it was a better option for a non-profit. We are very happy with our decision.
LaDonna
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 22/01/2024

Great Company & Products

A GREAT EXPERIENCE! Easy, can process payroll from anywhere, customer service is top notch!

Pros

The ease of setting up a company and employees was great. It's very easy to process a payroll and if there are any issues, the customer service team is very responsive! The cost of using Patriot is way more affordable than the prior company we were using. Never have regretted the change!

Cons

I haven't found anything that I don't like other than having a quick way to send reports to CPA. Not an issue, just print reports.

Alternatives Considered

Sage Accounting

Reasons for Choosing Patriot Payroll

The cost!!! The price of this software is so much more affordable than Quickbooks and these days, money is everything.

Switched From

QuickBooks Desktop

Reasons for Switching to Patriot Payroll

Affordability and ease. The customer service team was very helpful in answering all of my questions immediately and I didn't have to wait around for someone to get back to me.
Chris
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 27/02/2024

Simple Payroll software

Love it, Highly recommend to any small business owner who wants to keep track of his or her own payroll, Once setup anyone could run the payroll service if needed

Pros

Quick and Easy to learn and set up.
For someone who does not like to give up control this software lets me keep control of payroll with no worries

Cons

Setting up Vacation time has been a little tricky
Sometimes i vary this policy a bit and hard to keep the service and actual time off correct.

Alternatives Considered

Sage Accounting, Gusto, QuickBooks Online and monday.com

Reasons for Choosing Patriot Payroll

QuickBooks Customer service stunk, was switching to QB online and decided to try something else, looked around and found Patriot to be the best and in my budget. Tried a couple other at the same time and Patriot was the easiest to pick up and did all i needed it to do.

Switched From

QuickBooks Enterprise

Reasons for Switching to Patriot Payroll

It offered what i wanted, was affordable other products wanted more control of my books besides payroll
Charles
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 3/09/2024

Switch now to Patriots

My overall experience has been that Patriots is an easy system to learn and questions can be answered in a timely manner.

Pros

I enjoy that it is user friendly and easy to add a new employee.

Cons

I wish that it had GPS tracking on employees for their location when clocking in.

Susan
  • Industry: Alternative Medicine
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 29/07/2024

Patriot Payroll is a must!

As a small business owner, who handles the onboarding and payroll of employees, Patriot Payroll has made this transition so seamless and my decreased a lot of stress.

Pros

I Have been in business for over 20 years and wished I would have switched to Patriot payroll much sooner! It is so user friendly and the customer support, if needed, are very knowledgeable and friendly. I will NEVER change back to ADP or Paychex.

Cons

I can't think of anything negative to say. It has truly made my life, as a small business owner easier.

Alternatives Considered

Gusto

Reasons for Choosing Patriot Payroll

The customer support was terrible and they didn't help if there was a problem.

Switched From

RUN Powered by ADP

Reasons for Switching to Patriot Payroll

My husband heard an ad on the radio and he suggested I try it.
Beth
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 21/09/2023

The best value in payroll services

I have used Patriot in different settings for over 5 years, and have had no issues. They are the best bang for the buck in payroll processing, and while other companies are outsourcing their customer service (making it essentially worthless), Patriot keeps it US-based, which makes getting help a breeze.

Pros

The best things about Patriot are (1) the customer service - always pleasant and get our answers easily, (2) the price - it really can't be beat for full service payroll, and (3) ease of use - their web portal is very easy to use and navigate.

Cons

I do wish there was an actual app for mobile phones to more easily run payroll that way. Going through a browser on a phone can sometimes be clunky. I would like to see more options for customizable payroll reports.

Alternatives Considered

Gusto and RUN Powered by ADP

Reasons for Choosing Patriot Payroll

Better price, better functionality.

Switched From

OnPay

Reasons for Switching to Patriot Payroll

Better pricing, didn't have a bunch of features we don't need.
Laura
  • Industry: Accounting
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 7/03/2024

Using Patriot as my full service Payroll for clients

I have used Gusto, OnPay, and QuickBooks payroll services before finding Patriot. The easy interface, 2-day processing, reliable tax filing, and excellent customer service has kept me a happy customer for 3 years and counting.

Pros

Price allows me to offer reliable service to clients while making money on my labor.

Cons

The integration to QuickBooks is not exact, but that may be a QuickBooks limitation.

Alternatives Considered

isolved and RUN Powered by ADP

Switched From

OnPay, Gusto and QuickBooks Online
Kaitlin
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
0

5.0
Reviewed on 30/10/2024

It's got it all

Pros

Patriot payroll has been my the best it offers everything needed. To efficiently run payroll on a budget

Cons

It just doesn't have the integrations like it's competition

Becky
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 30/04/2024

Patriot Software is a wonderful payroll option

We have had a wonderful experience with Patriot Payroll and recommend it to others who are looking for a payroll processing company. It is so easy to run payroll.

Pros

I loved that setting up our payroll was easy, and any time I had questions throughout the process, the customer support, which is based in the USA, was able to quickly assist me.

Cons

I haven't really found anything I don't like about the software yet.

Elizabeth
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

4.0
Reviewed on 27/10/2024

Patriot taxes is perfect for small businesses

I have used it since 2021 for my small business. You can schedule employees, keep track payroll and get ready for tax seasons with no fuss or stress.

Pros

It is easy to use and it has a clean design.

Cons

Setting up the direct deposit was difficult as there was a glitch that kept running me in circles, but that was back in 2021when I set it up so it probably has been fixed.

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