Salesforce B2B Commerce

4.7
Overall rating
Reviews

4.7
Overall rating
(7)
Reviews

About Salesforce B2B Commerce

Salesforce B2B Commerce is an end-to-end eCommerce platform that enables businesses to manage the purchase of goods or services and deploy self-service digital ordering for B2B operations. Salesforce B2B Commerce is designed to streamline ordering, centralize stock/inventory management, and automate omni-channel buying experiences with fast reordering, account hierarchy management, custom catalogs, and more.
Salesforce B2B Commerce Software - 1
Salesforce B2B Commerce Software - 2
Salesforce B2B Commerce Software - 3
Salesforce B2B Commerce Software - 1 - thumbnail
Salesforce B2B Commerce Software - 2 - thumbnail
Salesforce B2B Commerce Software - 3 - thumbnail

Salesforce B2B Commerce pricing

Salesforce B2B Commerce does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

Alternatives to Salesforce B2B Commerce

Shopify Plus

4.8 (106 Reviews)
Shopify Plus is a cloud-based eCommerce platform, which enables large retailers to process international orders and...

BigCommerce

4.4 (328 Reviews)
BigCommerce is a cloud-based online design platform that provides solutions to e-commerce entrepreneurs with website...

Act!

3.8 (809 Reviews)
Act! is a CRM, email marketing and marketing automation software designed to help businesses streamline their customer...

Sana Commerce

4.6 (75 Reviews)
Sana Commerce Cloud is an e-commerce platform for companies that run their business using Microsoft Dynamics or SAP ERP...

OnPrintShop

4.5 (44 Reviews)
As a #1 w2p print software provider, OnPrintShop is a one-stop-solution for print commerce businesses, streamlining...

Kentro

4.9 (15 Reviews)
Kentro is a Modern ERP built by e-Commerce experts to streamline and automate your operational processes to support...

Shopaccino

4.7 (7 Reviews)
An all-in-one ecommerce platform, presented as a complete DIY solution for sellers to create, manage and scale their...

B2Sell B2B & eCommerce

5 (1 Reviews)
eSeller is a complete eCommerce platform that allows businesses of all sizes to set up an online storefront and sell...

Adobe Commerce

4.3 (645 Reviews)
Adobe Commerce unlocks the power of data to create hyper-personalized commerce experiences out-of-the-box that drive...

Cloud ERP

4.9 (30 Reviews)
Bizautomation offers cloud-based ERP for smaller SMBs. Functionality includes accounting, order management, inventory,...

UniformMarket

4.2 (17 Reviews)
UniformMarket is the #1 ecommerce platform for the uniforms industry. With over 90 years of experience in the uniform...

All-In-One eCommerce Solution

5 (2 Reviews)
MobiCommerce is a cloud-based eCommerce platform that helps connect buyers and sellers with multi-vendor marketplace...

Intershop

0
Intershop is the engine that drives digital commerce. Intershop empowers manufacturers and wholesalers to transform...

Virto Commerce

4.6 (9 Reviews)
Virto commerce innovation platform is designed to compose B2B digital commerce, B2C/B2B marketplaces, and e-procurement...

Cloud Retail

5 (2 Reviews)
Cloud Retail is an all-in-one eCommerce platform that combines all the services you need in one tool, including,...

Salesforce B2B Commerce Reviews

Overall rating

4.7
Write a Review!

Feature rating

Value for Money
4.3
Functionality
4.7
Ease of Use
4.6
Customer Support
4.6

All Salesforce B2B Commerce Reviews

Filter by:
Sort by:
7 reviews
Tony
Tony
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 5/10/2023

Salesforce B2B Commerce Is By Far The Best Software For Any Business

Just a very pleasant piece of easy to use software. Wish we had started using it earlier.

Pros

Everything is so customizable and easy to use. Talking to team members about the different features is easy and everyone always know what you are taking about.

Cons

We have not found any issues or glitches with this software at all and we use it very often.

Emily
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 13/01/2023

Great B2B Commerce System

Overall I think it's a really great system and helps so much in my everyday work

Pros

The ease of use especially as I am using it everyday!

Cons

Sometimes can run a little slow, and hard to find where to get help

Jason
  • Industry: Pharmaceuticals
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
5
Ease of Use
4
Customer Support
4

5.0
Reviewed on 31/07/2022

Salesforce B2B Commerce is the best ecommerce platform for managing and fulfilling online...

We wanted an eCommerce platform to manage all our products for our online store, manage orders and returns, manage to ship, and retarget lost leads all in one place. The platform is great for B2B providing a B2C-like experience. Very easy to use and manage. Offers great reporting features.

Pros

It is a very straightforward platform with no complicated UX. Inventory tracking and management are the best within SF B2B Commerce. Customer support is truly exceptional, they go into detail and solve issues in no time. Great for designing an online store and providing personalisation to visitors. Truly exceptional at product catalogue and checkout process. Offers customizable reporting and analytics that helps businesses to understand the present and future for ROI and conversions.

Cons

The integration with another third-party application is complicated. Not the best shipping options available are present at the start unless you integrate with other applications. The high cost of implementation and monthly pricing is high, is a huge drawback.

Fateyma
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4.0
Reviewed on 4/08/2022

Very powerful ecommerce platform

The platform provides a B2C-like experience to B2B organisations. Very efficient and easy to use and control. We wanted to manage all our online orders and increase the UX of our online store and Salesforce B2B commerce has made us convert very efficiently.

Pros

Salesforce B2B commerce is a very powerful e-commerce platform which is very easy to use and manage. The reporting within the platform is highly customisable. The order process and management is very straightforward and to the point. Great features around the online storefront and designing the online store.

Cons

The only dislike from my side is the price of implementation and the overall cost of the platform, not recommended for small-sized businesses or startups.

Mohammad
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4

5.0
Reviewed on 21/07/2022

Truly exceptional B2B commerce platform

Pros

-Excellent Multi-Channel support - Very user-friendly interface
-Outstanding for processing orders and managing all inventory
-Offers one of the best integration within the market
-Great for managing all the product catalogs and managing content on the online store
-Offers one of the best personalization
-Great for upselling and cross-selling
-Offers great features for targeting prospects that abandon the shopping cart

Cons

-Does require a good amount of training to get started
-It is pricey for small B2B organisations
-Cost of implementation is high

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
5

4.0
Reviewed on 20/09/2022

eCommerce integrated well with your CRM

Pros

Its part of salesforce CRM, which makes it customer service and commerce made integrated, data flow between the system got easy.

Cons

It is combination of pieces from different salesforce clouds together forming the commerce. It borrows components from Order management, CPQ and experience cloud.

Mark
  • Industry: Facilities Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 1/12/2022

Salesforce is a good b2b crm

Pros

The software allows me to drill through and qualify prospects and leads at a very good pace. It allows me to identify all of them into categories for effective marketing and time management

Cons

Manually linking contacts to individual opportunity locations can create admin problems when dealing with same company name chain locations

Related categories