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Intelex Quality Management Software
4.3
Overall rating
Reviews
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About Intelex Quality Management Software
Intelex QMS provides a cloud-based interface for environmental, health and safety, quality and business performance management. This solution helps customers report essential business information, ensure compliance requirements, manage risks and improve operational performance.
Intelex offers key environmental management features, such as water quality management, waste management, permit management and reporting on environmental aspects and impacts.
The product also offers health and safety related features, such as occupational injury and illness management, audits management, inspection management and document control.
Additionally, the product offers features such as quality management, regulatory compliances and operational risk management.
Intelex caters to the needs of a wide variety of industries, including the automotive, construction, education, health care and manufacturing industries.
Intelex Quality Management Software pricing
Intelex Quality Management Software does not have a free version but does offer a free trial. Intelex Quality Management Software paid version starts at US$12.50/month.
Starting Price:
US$12.50/month
Free Version:
No
Free trial:
Yes
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Intelex Quality Management Software Reviews
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All Intelex Quality Management Software Reviews
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18 reviews
Coraly
- Industry: Oil & Energy
- Company size: 51–200 Employees
- Used Monthly for 2+ years
-
Review Source
4.0
Reviewed on 23/03/2023
An efficient quality management solution
Pros
Non-conformity management: the software allows the reporting, analysis and resolution of non-conformities related to products, services or processes.Incident management: It allows the management of safety incidents, work accidents and environmental incidents in real time.Audit management: The software allows you to plan, conduct and monitor internal and external audits to ensure regulatory compliance and quality.Risk Management - Identify, assess and manage risks associated with products, processes and business activities.Document Management - Provides a comprehensive solution for managing quality-related documents such as procedures, manuals and policies.Training and Competency Management - manages employee training, certification and professional development.
Cons
High cost: Intelex software can be expensive for small and medium-sized businesses, which may prevent them from considering this quality management solution.Learning curve: With many features and customisation options, there can be a learning curve for new users, which may require additional training to fully understand and use the software.Technology Dependency: As with any software, Intelex Quality Management Software is technology dependent and can be affected by technical issues such as server failures, operating system upgrades, etc.
Verified Reviewer
- Industry: Management Consulting
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
5.0
Reviewed on 11/12/2022
QMS redefined
This tool worked well for me. It was easy to use and not technical at all. It is well aligned with ISO9001 requirements for an effective quality management system.
Pros
The most impactful features in Quality Management Software are the Incident Management and Document Management. The Incident Management feature ensures timely communication with the customer. It supports easy identification of Root causes and contributory casues, with recommendations for improvement to prevent recurrences. These recommendations are tracked and can easily follow up to identify outstanding tasks.The Document Management feature is well designed and supports all stages in the Document Management life cycle from creation, review, approval and obscelence.
Cons
This tool worked well for me. It was easy to use and not technical at all. It is well aligned with ISO9001 requirements for an effective quality management system. There are no downsides that I've encountered so far.
Marcia
- Industry: Transportation/Trucking/Railroad
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
3.0
Reviewed on 8/05/2018
I like the configurability
Pros
The Root Cause and Corrective Action application to be used with the Quality Management helps strive for Quality Excellence.
Cons
As with the other applications, there are too many clicks for the user to get from one phase to another.
Dominique
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
5.0
Reviewed on 9/12/2022
Quality Management Software review
Pros
effective and easy to use multiple service software (Incident Management, Document Management, Quality Control, Change Management, Training Management)
Cons
yet unknown as perfect quality management tools, to company should communicate on this tool, to let it be used and outcome it limits.
Verified Reviewer
- Industry: Food Production
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
5.0
Reviewed on 7/02/2018
Cloud based easily accessible software with intuitive interface
Overall a great system with lots of possibilities to tie inn new functionality. Our latest project was to implement sustainability performance indicator, and we see excellent user adoption after just a few months.
Pros
- Adaptability in configuration means that we have a tailormade solution fitting our needs with good tools available for BI
- Dynamic plattform undergoing incremental improvements the past five years making it always a current solution
Cons
- Customization can be overdone and we have seen that moving too far from the out-of-the-box solutions does take a lot of internal resources
Response from Intelex Technologies
Thank you for your review! We value your opinions and appreciate the time and effort you took to give us feedback. We hope the Intelex solution is a key part of making your company better than ever and helping you do your job and be successful.
Replied 8/02/2018
Verified Reviewer
- Industry: Education Management
- Used Daily for 2+ years
-
Review Source
5.0
Reviewed on 13/02/2018
Intelex is awesome
.
Pros
Intelex's Quality Management Software is really top notch. It's easy to configure, even easier to use, and the service and support team is great!
Response from Intelex Technologies
Thank you for your review! We value your opinions and appreciate the time and effort you took to give us feedback. We hope the Intelex solution is a key part of making your company better than ever and helping you do your job and be successful.
Replied 14/02/2018
Kenneth
- Used Daily for 2+ years
-
Review Source
5.0
Reviewed on 7/03/2018
The Intelex platform is very easy to use and offers great customization.
Pros
Ease of use, ability to link or tie applications together, flexibility of the platform, transparency of Intelex, walkthroughs that help training on the system and new feature roll outs, Escalating notifications, and they are customer focused and will help you get the most out of your system.
Cons
Can't really think of anything. Most "issues" come from normal change management of people and the fact that other systems don't integrate as easy into Intelex.
Response from Intelex Technologies
Thank you for your review! We value your opinions and appreciate the time and effort you took to give us feedback. We hope the Intelex solution is a key part of making your company better than ever and helping you do your job and be successful.
Replied 7/03/2018
Elias
- Industry: Electrical/Electronic Manufacturing
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
4.0
Reviewed on 19/04/2018
Used this software for quality management and it works good.
Quality Managment for Doc control, customer complaints, audits and more.
Pros
What i love the most is the flexibility to handle multi tasks from user to user, i mean; as a supervisor you could be tasked to make an audit, present response to a complaint and check for approval on document section, and as a normal user you are only charged to keep simple the duties your supervisor tag you.
Cons
no graphic to show progress over the advances on quality complaints, neither attendance or past due events.
Response from Intelex Technologies
Thank you for your review. We are very interested in hearing more on this and how we can provide a better user experience. Please feel free to add your suggestions to our customer portal.
Replied 4/05/2018
Brey
- Used Daily for 1+ year
-
Review Source
5.0
Reviewed on 18/04/2018
Awesome quality management software
Quality management, record keeping, upkeep
Pros
Instantly customizeable, able to track and record quality data easily and generate reports. Stock applications are great too,.
Cons
I have had updates break applications in the past. Sometimes there are not notifications for every task.
Response from Intelex Technologies
Brey, thank you for your review! We value your opinions and appreciate the time and effort you took to give us feedback. We hope the Intelex solution is a key part of making your company better than ever and helping you do your job and be successful.
Replied 1/05/2018
greg
- Used Daily for 2+ years
-
Review Source
5.0
Reviewed on 25/04/2018
Easy to use and customize
Pros
Customization is simple. Good User Interface. We use the hosted option so there are less barriers for IT support.
Cons
Reporting has size limitations when emailing reports. The system can become slow when using WIFI and downloading complex pages.
Response from Intelex Technologies
Greg, thank you for your review! We value your opinions and appreciate the time and effort you took to give us feedback. We hope the Intelex solution is a key part of making your company better than ever and helping you do your job and be successful.
Replied 1/05/2018
CHRIS
- Industry: Computer Hardware
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
4.0
Reviewed on 19/04/2018
LONG TIME USER EVOLVED FROM V5 AND IN PROCESS OF MIGRATING TO V6
Pros
THE FACT THAT THE PLATFORM IS ACCESSIBLE FROM ANYWHERE AND WE LEVERAGE THE CLOUD TO SUPPORT OUR DATA STORAGE MAKES FOR NO EXCUSES TO UPDATING YOUR TASKS
Cons
THE CUSTOMER SERVICE QUEUING PROCESS IS LENGTHY NOT HAVING CLEAR VISIBILITY TO WHERE I AM IN THE RESPONSE QUEUE IS FRUSTRATING WHEN MY TEAM NEEDS ANSWERS
Response from Intelex Technologies
Thank you for your review. We are sorry to hear of the issues you have experienced and look forward to improving your experience.
Replied 4/05/2018
Joel
- Used Daily for 1+ year
-
Review Source
4.0
Reviewed on 18/04/2018
We use it daily for quality assurance purposes. It helps us with tracking everything quality...
It helps us track a lot of quality control. It is nice to be able store documents as well
Pros
The amount of versatility and how you can customize so much of it to fit your needs. Anyway that
I want our employees to view it, we can make it happen. It isn't set up in a way that won't help us.
Cons
Sometimes it can get a little too complex. It also takes a decent amount of time to get everything set up. If there were more detailed templates, that would be pretty useful.
Response from Intelex Technologies
Thank you for your review. We agree and are making efforts to include templating functionality in our applications
Replied 4/05/2018
Sara
- Industry: Chemicals
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
4.0
Reviewed on 19/04/2018
Platform is great
Ease of managing documents
Pros
Ease of use of platform is great Easy to navigate between applications and to manage the site. As system administrator I have no complaints, I am able to perform my function and duties without issue. I find the My Tasks section very useful.
Cons
User adoption . we need to educated better. I am looking forward to exploring the upgraded version that was unveiled to day to see how it will aid my organization
Alec
- Used Weekly for 1+ year
-
Review Source
3.0
Reviewed on 19/04/2018
Has a lot of potential
Pros
The reporting out of the box is pretty good. Pricing is reasonable. The software could be so much more but it needs some refining. Mobile platform is coming along.
Cons
Could be more intuitive. Customization can be hectic, but this is really up to the company who signs up.
Response from Intelex Technologies
Thanks for your review. We are working towards improving the usability of our applications through testing and feedback. We hope you can provide more feedback on our customer so we can try to improve your user experience
Replied 4/05/2018
Jeff
- Used Daily for 1-5 months
-
Review Source
4.0
Reviewed on 23/04/2018
Very new with the software
Pros
Ease of use, enjoy the features. Very new in using the software, however eager to learn more about the potential power. Will be using the help options for a bit.
Cons
None at this point. Very new in using the software, however eager to learn more about the potential power. Will be using the help options for a bit.
Response from Intelex Technologies
Jeff, thank you for your review! We value your opinions and appreciate the time and effort you took to give us feedback. We hope the Intelex solution is a key part of making your company better than ever and helping you do your job and be successful.
Replied 25/04/2018
John
-
Review Source
5.0
Reviewed on 21/12/2015
Hands down one of the best decision's I've ever made
Intelex's Quality Management System has improved our efficiency tenfold. Combine the management side of the software with the configuration of the platform and we were able to streamline every one of our processes, as well as develop and tailor the applications to suit our highly specific needs. We've saved countless hours of work previously spent logging NCRs and we've also seen a decrease in the cost of quality. I'd highly recommend Intelex to other businesses looking to streamline their quality processes in a centralized system.
Willie
- Used for 1-5 months
-
Review Source
4.0
Reviewed on 19/04/2018
Intelex is an easy to use simple software.
Pros
The software is super easy to use! And I like the customer support a lot. Intelex has improved our health and safety.
Cons
Having to use certain templates, I find it difficult sometimes but I am still learning to use the software.
Response from Intelex Technologies
Thank you for your review. We agree and are making efforts to include templating functionality in our applications.
Replied 4/05/2018
Pascal
- Industry: International Affairs
- Company size: 201–500 Employees
- Used Weekly for Free Trial
-
Review Source
3.0
Reviewed on 2/06/2022
Un logiciel de gestion qualité facile à utiliser
Pros
La solution est intuitive et facile à mettre en place. J’ai apprécié utiliser les workflow et le système de suivi des non conformités.
Cons
Il manque certaines fonctionnalités comme des recommandations prédictives et un outil d’analyse du risque
